👥 STAFFING BREAKDOWN
Role: Provide enhanced 24-hour security for the casino floor, restaurant, hotel, and surrounding oceanfront premises, ensuring guest safety, asset protection, and compliance with tribal gaming regulations.
🎯 Responsibilities
- Monitor casino floor and high-stakes gaming areas via CCTV and in-person patrols
- Manage access control points to secure restricted areas (cash handling zones, VIP areas)
- Respond to incidents, including customer disputes, potential threats, or coastal site vulnerabilities
- Coordinate with tribal law enforcement for escalated issues
- Protect construction site during development phases (Year 1–3)
⏰ Shift Structure
- 24-hour coverage requires 4 shifts (6 hours each) daily
- 2–3 guards per shift for enhanced coverage
- Example: 3 guards (6 AM–12 PM), 3 guards (12 PM–6 PM), 2 guards (6 PM–12 AM), 2 guards (12 AM–6 AM)
- Rotating schedules with 10 guards ensure continuous coverage
- Overlap during peak hours and flexibility for vacations/sick leave
📋 Hiring Considerations
- Prioritize tribal members to align with economic development goals
- Require background checks and gaming commission licensing per tribal-state compact
- Provide training in conflict resolution, surveillance systems, and tribal security protocols
- Training during Year 3 (Q4 2027–Q3 2028)
💰 Estimated Annual Cost: ~$600,000
(assuming $60,000/year per guard, including benefits, adjusted for coastal California labor rates) $38/hr
Role: Operate high-stakes table games (e.g., blackjack, poker, baccarat) to attract affluent Bay Area tourists and address the gaming competition void (no high-stakes tables within 50 miles).
🎯 Responsibilities
- Manage table games, ensuring fair play and adherence to gaming regulations
- Engage with guests to enhance the luxury experience, encouraging higher spending (targeting $1,800/trip vs. current $1,200)
- Handle chip transactions and report suspicious activities to security
- Maintain table equipment and report maintenance needs
⏰ Shift Structure
- Assume 10 table games operating 16 hours/day (10 AM–2 AM, peak hours for luxury gaming)
- 2–3 dealers per table per shift, with 17 dealers covering 2 shifts (8 hours each)
- Example: 9 dealers (10 AM–6 PM), 8 dealers (6 PM–2 AM)
- Part-time staff for flexibility and breaks/rotations
📋 Hiring Considerations
- Prioritize tribal members with training provided in Year 3 to develop dealing skills
- Require gaming licenses and background checks per tribal regulations
- Train in customer service to cater to affluent clientele
- Emphasize Vietnamese cultural elements for unique branding
💰 Estimated Annual Cost: ~$1,020,000
(assuming $60,000/year per dealer, including tips and benefits, reflecting high-stakes gaming expertise)
Role: Oversee casino operations, ensuring smooth integration of gaming, security, and guest services.
🎯 Responsibilities
- Casino Floor Manager (1): Supervise dealers, manage gaming operations, and ensure compliance with tribal gaming regulations
- Gaming Compliance Officer (1): Monitor regulatory adherence, coordinate with tribal gaming commission, and oversee licensing
- Guest Services Lead (1): Handle VIP guest relations, coordinate with restaurant and hotel staff, and drive luxury experience to boost tourist spending
⏰ Shift Structure
- Full-time roles with flexible hours to cover peak gaming periods (10 AM–2 AM)
- On-call availability for emergencies or high-traffic events (e.g., grand opening)
📋 Hiring Considerations
- Prioritize experienced tribal members or local hires with casino management backgrounds
- Require advanced training in gaming regulations, hospitality, and leadership during Year 3
- Background checks and gaming licenses mandatory
💰 Estimated Annual Cost: ~$300,000
(assuming $100,000/year per employee, reflecting supervisory roles in a luxury market)
💰 TOTAL STAFFING COST
Annual Estimate
$1,920,000
for 30 employees total
Budget Integration
$10M
Year 3 marketing & training budget covers costs
Contingency
$240,000
Additional security allocation within budget
Costs are covered in Year 3's budget (Q4 2027–Q3 2028), with pre-launch training programs to prepare staff.
🤝 HIRING AND COMMUNITY IMPACT
🎯 Tribal Priority
At least 70% of hires (21–23 employees) should be Agency Tribal Nations members to reduce 6-8% unemployment and fund community programs (e.g., healthcare, education).
📚 Training Program
Implement a tribal-led training initiative in Year 3, focusing on gaming skills, advanced security protocols (with expanded guard team), and luxury hospitality to ensure readiness for Q3 2028 launch.
💼 Economic Benefits
Expanded security team enhances guest safety, supporting higher tourist spending ($1,800+/trip) and generating sustainable revenue for tribal initiatives.
🏠 EMPLOYEE HOUSING PROGRAM
🌊 Oceanfront Employee Community
To support our 30-person workforce and enhance tribal economic development, we propose developing affordable employee housing adjacent to the casino resort property. This initiative addresses the coastal California housing shortage while ensuring staff retention and community investment.
🏘️ Housing Development Plan
- 15-20 affordable housing units for key staff members
- Mix of 1-2 bedroom apartments and small family homes
- Subsidized rent program prioritizing tribal members
- Walking distance to casino resort for convenient commuting
- Community amenities including parking, laundry, and recreation areas
💰 Financial Benefits
- Reduced employee turnover and recruitment costs
- Enhanced staff loyalty and job satisfaction
- Additional revenue stream through reasonable rent collection
- Long-term tribal community asset building
- Supports local workforce development goals
📅 Implementation Timeline
- Year 2 (2027): Housing site planning and permitting alongside main construction
- Year 3 (2028): Housing construction concurrent with casino fit-out phase
- Q3 2028: Housing completion coinciding with casino grand opening
- Ongoing: Housing management and community programs
🤝 Community Integration
- Priority housing allocation for tribal member employees
- Cultural community spaces and tribal program integration
- Environmental sustainability aligned with tribal values
- Support for families and workforce stability
- Connection to broader tribal economic development initiatives
💡 Investment Opportunity: Housing development can be phased separately or integrated into main casino investment
Estimated additional investment: $3-5M for complete employee housing community